Teams & Conditions

Terms & Conditions

Welcome to Ozu Skin Care. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

  • This website is owned and operated by Ozu Skin Care, based in Delhi, India.

  • By placing an order with us, you are accepting these Terms & Conditions.

  • We reserve the right to update, change, or replace any part of these Terms at any time.

2. Products & Usage

  • Ozu Skin Care offers skincare products made with natural extracts.

  • All products are for external use only.

  • Please read the ingredient list carefully before use. We are not responsible for any allergic or adverse reactions. Always do a patch test.

3. Orders & Payments

  • All prices listed are in INR and inclusive of applicable taxes (unless stated otherwise).

  • Payment must be made in full before dispatch.

  • We reserve the right to refuse or cancel any order due to stock issues, pricing errors, or suspected fraudulent activity.

4. Shipping & Delivery

  • We aim to process and dispatch all orders within 2-5 business days.

  • Delivery times may vary depending on your location.

  • We are not liable for delays caused by courier services or unforeseen circumstances.

5. Returns & Refunds

  • Due to hygiene reasons, skincare products are not eligible for return or exchange once opened or used.

  • If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery with proof (images/video).

  • Refunds or replacements will be processed only after verification.

6. Intellectual Property

  • All content on this website, including logos, product packaging, designs, images, and text, is the intellectual property of Ozu Skin Care.

  • You may not copy, reproduce, or use any part of our content without prior written permission.

7. Limitation of Liability

  • Ozu Skin Care is not responsible for any direct, indirect, or incidental damages resulting from product misuse or allergic reactions.

  • Results may vary depending on skin type, lifestyle, and other factors.

8. Governing Law

  • These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

  • Any disputes will be subject to the jurisdiction of Delhi courts.

9. Contact Us

For any questions regarding these Terms & Conditions, you can reach us at:

📧 Email: ozubox1@gmail.com📍 Address: Delhi, India